Cookies policy

Throughout your browsing on the site, cookies are placed by La Banque Postale or on behalf of La Banque Postale, as data controller.

The purpose of this policy is to inform you both about how cookies work and about the legal framework for their use by La Banque Postale. This complements the La Banque Postale Group’s personal data protection policy.

Protection of personal data – La Banque Postale

What is a cookie ?

A cookie is a text file placed on your browser when visiting a site or viewing an advertisement. Its purpose is to collect information relating to your browsing in order to send you suitable offers and services. It improves your website navigation and helps ensure that the advertisements and offers you see online are the best match for you.

Why La Banque Postale use cookies ?

La Banque Postale places various cookies and reads them by processing your personal data collected. Some cookies involve the processing of your personal data in the legitimate interest of La Banque, in order to facilitate your browsing. You can configure your browser settings so as not to authorize this deposit, however, this configuration will have negative effects on the operation of the site. Other cookies involve the processing of personal data subject to your consent, the management of which is possible below in the article “How can I manage these cookies? “.

La Banque Postale uses so-called technical cookies in its legitimate interest to facilitate your navigation between pages, participate in site security and are also necessary to allow you to benefit from certain features of our site and / or our services. (account creation, identification, security, …). They automatically expire when you leave the site.

It also uses so-called functional cookies, strictly necessary for your browsing, in its legitimate interest, in order to provide you with an optimal user experience and adapted to your personal preferences (detection of browsing problems, improvement of ergonomics, etc.).

Audience measurement cookies are used in its legitimate interest, in order to analyze the pages of the site visited and allow the Bank to establish anonymous statistics of its visits. In accordance with national legislation, the use of these cookies is exempt from the collection of your consent in accordance with the provisions of article 5 of CNIL deliberation n ° 2020-091 of September 17, 2020.

The courses common to the various entities of the La Banque Postale Group will give rise to a measurement of their audience which will be intended for the entities concerned. This sharing will take place, for example, when you navigate from this site to the site of one of the subsidiaries: La Banque Postale Consumer Finance and La Banque Postale Assurance IARD, which share the same confidentiality policy.

The Bank uses cookies to personalize your spaces, subject to your consent. They make it possible to personalize the content of the site’s banners in real time, as well as the emails that the Bank sends you based on your browsing on the site.

Finally, La Banque Postale also uses third-party advertising cookies, subject to your consent, in order to adapt the advertising offers it submits to you. These cookies collect information relating to your internet research habits in order to enable the Bank to offer you products suited to your areas of interest. This information may be shared with the companies of the La Poste Group to which La Banque Postale belongs.

What cookies are on the La Banque Postale site ?

La Banque Postale makes available to you below the list of cookies that may be placed, subject to your choices, on your browser as part of your browsing.

This list tells you the name of the publisher of the cookies, the name of the cookies, their lifespan on your browser, as well as their purposes.

In addition to the lifespans of the cookies listed below, the personal data collected via these cookies will only be processed by La Banque Postale for a period of 36 months after their collection.

For cookies subject to your consent, your deposit choices will be kept for a period of twelve (12) months. At this time, you will again be asked to express your choice again.

Cookies deposited on behalf of La Banque Postale:

EditorCookie nameCookie lifetimefinality
Numberly__troSYNC24 timeFunctional
NumberlyRUID13 monthPerformance analysis and advertising
Numberly__troRUID13 monthPerformance analysis and advertising
Numberly__trossionTime of the visitPerformance analysis
AT Internetatauthority, atuserid, atidvisitor13 monthAudience measurement
Commander ActTC_PRIVACY, tCdebugLib, TCPID, TC_PRIVACY_CENTER, tc_at_cm, tc_cj_v2, TCID, WID12 month, 1 month, 12 month, 12 month, 12 month, 12 month, 12 month, duration of the sessionFunctional

Cookies placed by third parties on behalf of La Banque Postale:

EditorCookie nameCookie lifetimeFinality
NumberlyRUID13 monthadvertising
Numberlynotified-AvertissementSSL2 weekadvertising
NumberlyBCSI-CS-3948966f3da9b171duration of the sessionadvertising

How can I manage these cookies?

Cookies subject to your consent:

La Banque Postale offers you the possibility of managing your choices via this Policy. The management module allows you to give and withdraw your consent to the cookies that depend on it. It also allows you to object to audience measurement cookies, the deposit of which is in the legitimate interest of The Bank.

If you would like to find out more or contact the Data Protection Officer, you can write to the following address: DPO de La Banque Postale – 115, rue de Sèvres – 75275 Paris Cedex 06.

For Customers, you can also send your requests via the secure messaging service in your online banking area.

In the event of a difficulty related to the management of your personal data, you have the right to lodge a complaint with the National Commission for Informatics and Freedoms (CNIL)